1. Introduction

These Terms of Use (hereinafter referred to as “Terms”) constitute a binding agreement between Layers Electronics Private Limited, (hereinafter individually and collectively referred to as “Company”) and the person accessing the website [https://www.layers.shop/] (hereinafter referred to as "Website") for any purpose, including for accessing information, conducting transactions, purchasing products or making use of any services or functionality provided on or through the Website ("Services")

2. Definitions

• "Company": Refers to Layers Electronics Private Limited.
• "User" or "You": Refers to the individual or entity who purchases or uses the Product.
• "Agreement": Refers to these Terms and any other documents incorporated by reference.
• "Applicable Law": Refers to all laws, statutes, rules, regulations, ordinances, and directives applicable in India.

3. Acceptance of Terms

• By accessing and using the Website and Services your acceptance of these Terms is presumed unless communicated otherwise.
• If you do not agree with any part of these Terms, you should discontinue accessing our website immediately.
• The Company reserves the right to modify or amend these Terms at any time. Continued use of the Product or Website after such modifications implies acceptance of the updated Terms.

4. Product Specifications

• The specifications, features, and functionalities of each product are provided on the product page and are subject to change without prior notice to Users.
• All Products are subject to availability. The Company reserves the right to discontinue any Product or modify its specifications at any time.
• The appearance of the Product, including colors and materials, may vary slightly from the images provided on the website due to differences in display settings and manufacturing processes.

5. Orders, Pricing, and Payment

• Orders can be placed through our official website or authorized distributors.
• The Company reserves the right to accept or reject any order placed by you for any reason, including but not limited to the unavailability of the Product or errors in the price or Product description.
• The prices displayed are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
• Payment must be made in full at the time of placing the order using the available payment methods. The Company uses third-party payment gateways to process payments and is not responsible for any issues arising from such services.

6. Shipping and Delivery

• The Company will make all reasonable efforts to dispatch the Product within the estimated delivery time. However, delivery times may vary based on location, public holidays, and other external factors beyond our control.
• The Company is not liable for any delays caused by the courier or postal services.
• Title and risk of loss for the Product pass to you upon delivery of the Product to the delivery address provided at the time of purchase.
• Any additional taxes, duties, or charges that may be applicable for shipping the Product outside India are to be borne by the User.

7. Warranty and After-Sales Service

• The Company provides a [1-year] limited warranty on all products starting from the date of purchase, covering manufacturing defects under normal use.
• The warranty does not cover:
• Damages caused by misuse, negligence, or accident.
• Unauthorized repairs or modifications.
• Wear and tear, including battery degradation.
• Damage caused by liquid exposure unless explicitly stated that the Product is water-resistant.
• To claim warranty, Users must present the original purchase receipt and a valid warranty card.
• The Company’s liability under this warranty is limited to the repair or replacement of the defective Product, at its sole discretion.

8. Returns, Refunds, and Cancellations

• Users may return the Product within [30/60] days from the date of delivery for a refund or exchange, provided the Product is in its original condition, unused, and in its original packaging with all accessories and documentation.
• Returns and exchanges are subject to inspection by the Company. If the returned Product is found to be used, damaged, or incomplete, the Company reserves the right to deny the return or charge a restocking fee.
• The cost of return shipping is the responsibility of the User unless the return is due to a defect or error by the Company.
• Refunds will be processed within [10/15] business days of receiving the returned Product, and the amount will be credited to the original payment method used at the time of purchase.
• Orders can be cancelled within 24 hours of placing the order, after which the order will be processed for shipment, and the cancellation policy will no longer apply.

9. Limitation of Liability

• The Company shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use the Product, including but not limited to loss of data, profits, or business opportunities.
• In no event shall the Company’s total liability exceed the amount paid by the User for the Product.
• The Company shall not be liable for any claims arising out of the misuse, unauthorized repair, or modification of the Product by the User.

10. Intellectual Property Rights

• All trademarks, trade names, logos, and intellectual property associated with the Product and the Company are the exclusive property of the Company.
• The User shall not copy, reproduce, distribute, or create derivative works from the Product or any content provided by the Company without prior written consent from the Company.
• Any unauthorized use of the Company’s intellectual property may result in legal action under the applicable intellectual property laws of India.

11. Privacy and Data Protection

• The Company is committed to protecting the privacy of Users and complies with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, under the Information Technology Act, 2000.
• Personal information collected during the purchase process, such as name, address, email, and payment details, will be used solely for the purpose of fulfilling the order and providing customer service.
• The Company may share User information with third-party service providers for order processing, payment, and delivery purposes, but will not sell or disclose User information to any unauthorized third parties.
• For more details, please refer to our Privacy Policy, which is incorporated herein by reference.

12. Compliance with Laws

• The User agrees to comply with all applicable local, state, and central laws, rules, and regulations in India while using the Product.
• The User shall not use the Product for any unlawful or prohibited activities, including but not limited to, activities that violate intellectual property rights, data protection laws, or any other applicable laws.

13. Indemnity

• The User agrees to indemnify, defend, and hold harmless the Company, its affiliates, officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses (including legal fees) arising out of or related to:
• The User’s breach of these Terms;
• The User’s misuse of the Product;
• Any violation of applicable laws by the User.

14. Force Majeure

• The Company shall not be liable for any failure to perform its obligations under these Terms if such failure is caused by events beyond the Company’s reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, labor strikes, government actions, or interruptions in supply chains.

15. Governing Law and Dispute Resolution

• These Terms shall be governed by and construed in accordance with the laws of India.
• In the event of any disputes arising from or related to these Terms or the use of the Product, the parties shall first attempt to resolve the dispute through good faith negotiations.
• If the dispute cannot be resolved amicably within 60 days, either party may refer the dispute to arbitration under the Arbitration and Conciliation Act, 1996. The arbitration shall be conducted by a sole arbitrator appointed by mutual agreement, and the seat of arbitration shall be New Delhi, India. The language of arbitration shall be English.
• The courts of New Delhi, India, shall have exclusive jurisdiction over any disputes not subject to arbitration.

16. Amendments and Severability

• The Company reserves the right to amend or modify these Terms at any time. Any changes will be effective upon posting on the Company’s website.
• If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

17. Entire Agreement

• These Terms, together with any other policies or agreements referenced herein, constitute the entire agreement between the User and the Company with respect to the subject matter hereof and supersede all prior agreements, understandings, or representations.

18. Contact Information

• For any questions or concerns regarding these Terms, please contact our customer service team at [_____________support@layers.shop_______________], available Monday to Friday 10AM to 7PM_______________________.