Improvements in Anarc
At Layers, we've listened, learned, and corrected our product to deliver the value
our customers deserve—here's every step we've taken to improve our smartwatch experience.
Customer Service Transformation
Extended Support Days: Now available from Monday to Sunday, 10AM to 6PM
Lightning-fast Responses:
1. WhatsApp: You won’t have to wait long — we typically reply within 59 seconds between 10AM–6PM.
Rapid Issue Resolution:
1. Fewer troubleshooting steps for quicker solutions.
Swift Replacements:
1. Immediate dispatch upon pickup of faulty devices.
2. Replacements arrive in 3-4 days, previously 10+ days.
3. Damaged screens will be replaced at nominal cost of Rs. 1500/-
Express Shipping:
1. Next-day shipping available on the Layers website.
2. No more waiting. Next day delivery available on Amazon on selected pincodes.
Hardware Product Improvements
Based on valuable community feedback, we've upgraded Anarc's hardware to enhance the user experience.
All users who purchased their watch before April 10, 2025, will receive a complimentary care package, which includes:
1. Now with an improved charger – stronger magnetic hold for a smoother, more secure charging experience.
2. Strap keeper added for a more secure fit and to prevent your Anarc from slipping off your wrist.
3. A screen guard for added protection – helps prevent scratches.
Note: Watches sold after April 10, 2025, will come with these upgraded components by default.
Software Improvements
December 12 (AP0.1B5.1R2.7)
Smoother Crown Navigation: Effortless scrolling on main menu and settings.
Improved Vibration Alerts: Short, subtle buzzes for calls and messages for better experience.
Connectivity Issues: Pairing and app connection resolved.
(AP0.1B5.4R2.9)
New Features:
1. More precise readings for sleep, steps, and heart rate.
2. Recent calls, contacts, and dialer feature added.
Improvements & Fixes:
1. Fixed the bug where battery percentage was randomly shown.
2. Based on user feedback, the flashlight will now stay on until you choose to turn it off.
January 04 (AP0.1B6.3R3.1)
Upgraded Experience:
1. Enhanced resolution for the Fire Dynamic watch face.
2. Optimized battery performance.
3. All notifications auto-dismiss after 5 seconds for a smoother experience.
4. Anarc’s music storage capacity has increased to 50 songs. (Song files can only be downloaded through the
Layers app on Android.)
5. Improved heart rate zone accuracy during workouts.
6. Enhanced crown responsiveness across menu.
7. Smoother vibrations and haptic feedback for a more seamless feel.
January 25 (AP0.1B7.2R3.4)
Exciting New Features:
1. Always-On Display (AOD): With Always-On Display, your watch face stays on — no need to wake the screen.
2. Camera Control: Use Anarc to remotely click photos through the Layers app camera.
3. Find My Phone: Quickly locate your phone with your watch.
4. 3 Fresh Themes: Personalize your vibe with our new Hexagon & Football themes.
5. Breathe: Practice mindful breathing anytime with Anarc’s Breathe feature.
Important Fixes:
1. Accurate time synchronization across different time zones.
2. Resolve the issue where songs were being removed from the watch after a reset.
3. Fixed: Sync issue with song uploads beyond 10 songs.
April 16 (AP0.1B8.2R4.1)
1. Quick Replies During Calls: This is for Android users only
2. Smart PIN Lock: Lock your watch when it’s not in use.
3. AOD Mode: We have added three options: Always On, Adaptive, and AOD Scheduling
4. Emojis Support in Notification: Now with 1400+ emojis in notifications.
5. New Activity Screens: See your daily progress and weekly average at a glance. Stay on top of your goals, every day.
6. Quick Settings (Page 2): Instant access to what you need. (Silent Notifications, Screen lock, Quick Access to Main Menu and Settings, Quick access to AOD)
7. Faster Scrolling & Smoother UI: Quicker up and down swipes in the notification screen and quick settings.
8. Double Tap to Wake AOD: Wake up your screen with just two taps.
9. Connectivity: Improve the connectivity of the watch with App.
Note: Watches sold after April 10, 2025, will come with these upgraded components by default.
Latest Firmware Update
1. AOD Scheduling: Now you can set a custom start and end time for Always-On Display. Schedule it how you like,
and save on battery while you're at it.
2. Quick Replies (Android only): Send instant replies during calls from Anarc. Add & edit your own messages via the Layers app.
3. Emoji Support in Notifications: Now with 1400+ emojis in notifications – feel every vibe, not just read it.
4. Faster Scrolling & Smoother UI: Quicker up-down swipe in notification screen and quick settings.
5. Smart PIN Lock: The watch automatically locks when it's not on your wrist. To unlock, you just need to enter the PIN once after wearing it. While it's locked (off your wrist), calls and notifications won’t appear on the display — for your safety and privacy.
6. Quick Settings (Page 2): Everything you need, just a swipe away:
• Notifications On/Off – Mute or unmute notifications instantly
• Screen Lock – Lock your screen to prevent ghost touches
• Always-On Display (AOD) – Switch AOD on to keep your watch face visible at all times, or turn it off to save battery
• App Menu – Open the main menu with a single tap
• Raise to Wake – Just lift your wrist, & the screen turns on automatically.
• Watch Settings – Tap to open settings & manage display, PIN, & more.